The “Unappreciated Helper”
Traumatized
families facing significant daily stress too often find themselves torn apart
and living with such conflict and acrimony that their relationships are forever
damaged. It is certainly true that living with stress challenges and tests
patience, lowers frustration tolerance, leads to ‘frayed nerves,” and
irritability. However, those are not always the most toxic components of stress
on relationships.
What I am
referring to is one of the most frustrating and perhaps paradoxical issues I
see occurring in highly stressed, traumatized families. The interaction usually
follows something close to this pattern: One family member vents to another his
or her feelings of anger, frustration, fear, or some other seemingly
unacceptable emotional state over situation ‘X.’ The second family member,
usually with the intention of “helping,” gives advice on how to fix or at least
change the situation. The two then find themselves in an argument or fight
which can leave them both feeling hurt, and sometimes bewildered at what just
took place.
What happens
is a complex interaction comprising of miscommunication, differing agendas, and
an inability to tolerate distress in a loved one. Caring people normally would
like to erase the suffering or distress suffered by the people they care about
most. However, the person who is venting often is looking primarily only for
someone to vent to, not someone to “fix” the problem.
When needing
someone to listen but getting “help” instead, it can lead to frustration or
feeling invalidated and belittled, as if they could not be expected come up
with those ideas on their own. When listening to a loved one in distress, it
can lead to frustration when “helpful” suggestions are met with anger and
resentment. I often hear the refrain, “Why did you talk to me about it if you
didn’t want my help in the first place?” Thus the “unappreciated helper.”
Wanting to help is great and doing what we can for loved ones is natural. But
knowing when to help, when to listen, and learning to tolerate distress in your
loved one while you figure out the difference is key to your success.
Mark E. Hankla